Our Carrier Focus
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- Our Carrier Focus
At WEcommerce we offer our carriers a one point of contact for their needs so they can move effectively on loads without any delay. We also provide a high level of carrier service where it matters most to our carriers, their payment. We make sure the payments are quick as we value our carrier partners.
Our WEcommerce team is multilingual so we can solve any problem in any language. This helps us to be effective in servicing the needs of our carriers whether it is for loads, additional information and/or needing to speak to carrier payments, our team is always available 24/7 to help. The WEcommerce dispatch team is hear for our carriers as we respect the job they do for us. In turn we continue to execute superior customer service to our carrier partner’s needs at any time of the day.
At WEcommerce we believe in carrier loyalty. With our carrier partners that do exceptional work we effectively work with them to build routes to continue to help them succeed. We are dedicated to getting our carriers the loads they not only need but they want. We work hard to make sure our carriers are satisfied at all times. This continues have a great effect with our customers due to our carriers continuing to strive for on time performance which gives our clients the peace of mind that their loads are moving smoothly.
Due to our internal technology we make processing carrier payments effective and easy for our carriers. Our carriers continue to grow with us as we make sure they are paid quickly and accurate. Our carriers decide how and when they want to be paid to make sure it works for their team. We make carrier payment processing a non issue and our team is always available to help, 24/7 with any questions.
"We like that WEcommerce always puts us first. We always feel part of the team and respected. They are always willing to put in extra effort in the event any issues arise during transit. They are quick to respond and find a resolution. They always show our team that they respect the carrier and their time."
-A WEcommerce Logistics Carrier Partner.
"WEcommerce's helpful staff allowed our truckers to get paid on time, fast with no issues. Their streamlined support is why our team likes to work with them."
-A WEcommerce Logistics Carrier Partner.
"This company is always willing to go the extra mile and help service the carrier’s needs especially on offering reloads or routing our trucks for the week."
-A WEcommerce Logistics Carrier Partner.
"We are what we repeatedly do. Excellence then, is not an act, but a habit." Aristotle